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One Type of Job That AI, Robots, and Machines Can't Actually Automate | Andrew McAfee
Artificial intelligence is coming. And it's coming for our jobs (really). Truck drivers. Construction workers. Doctors. Even 39% of the legal aid workforce is set to be AI by 2020, according to Forbes. But there's a certain sector... and more importantly a certain skill... that robots and AI can never learn: how to inspire. Andrew McAfee uses the example of a girl's soccer team, positing that it will take robots a truly staggering amount of computing power for AI to even understand what rivalry is, let alone the intricacies of interpersonal communication required to lead a team to do their best work. It's a great watch, so click play and sit back.

Andrew McAfee's latest book is Machine, Platform, Crowd: Harnessing Our Digital Future.

Read more at BigThink.com: http://bigthink.com/videos/andrew-mcafee-one-class-of-jobs-that-even-the-most-sophisticated-ai-cant-replace

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Transcript: My coauthor Erik Brynjolfsson and I are both at MIT, and we have a colleague at MIT who said something that really helps me understand some of the last human work that I think is ever going to be automated by even really sophisticated technology.
Our colleagues name is Deb Roy. He's at the media lab. And he points out that we humans are incredibly deeply social creatures, we're just a social species. And you say okay so what? So are ants, so are honeybees, so are chimpanzees.

Deb's point is that the nature of human social interaction involves some really deeply rooted social drives that don't appear to be present in any other animal. We came across a great quote when we were writing Machine Platform Crowd from a sociologist or a primatologist who said, “Look, you will never, ever see two chimpanzees carrying a log." That notion of cooperation is absent from even our closest nonhuman relatives.

So that gives me a whole new way to think about the kind of work that's most innately deeply human, it's the work that taps into our social drives. And those drives are both positive—there’s solidarity and pride and compassion for other human beings—and they're negative—they can be envy, they can be shame, they can be jealousy, they can be antipathy towards some kind of other group out there—but we have these drives they are very, very deep, they're very strong and they're kind of hard to fool with technology.

So there are a lot of jobs out there that tap into, that makes use of, that try to harness those social drives. And one of my favorite examples of a job that we don't think of as this incredibly elite job or this incredibly prestigious job but a job that is very unlikely, I believe, to be replaced by technology anytime soon is just a girl's soccer coach.

And that girl's soccer coach may or may not be a strategic genius about the game of soccer, but what that person can do, if they're any good at their job, they can motivate a group of girls to come together to overcome rivalries and jealousies and different kinds of pettiness and play together as a team. They can teach the value of some of those social drives like solidarity. They can help some girls who are natural leaders but might be going through a difficult period in their lives get past that and assume the roles that they're going to be good at. They can just deal in this incredibly rich mix of social things that are going on.

Let's say we could build a computer that could figure out all the different social things that are happening among a group of twenty-five 12-year-old girls. I think that computer is actually a long way off, but let's say we can even build that computer. Would that computer, would that robot be able to motivate those girls, draw them together, tease out what each is really good at, get them to overcome fatigue and self-doubt and all these things, realize if they were having problems in the rest of their lives and how to help them through that? Again, one thing I've learned with technology is “Never say never.” That automatic soccer coach feels like it's a long, long, long way away from me.

So if I take that example and I project it out there are a lot of people who do some work that feels a lot like that and those are teachers, those are managers, those are folk who might be taking care of our more vulnerable populations and I think about the very young, the sick, the elderly, the infirm.

There are a lot of those vulnerable people out there, and because of the richness of our social lives and our social drives I just don't see anyone, even really great innovators, coming up with technologies that could just substitute for the people who are currently doing those very, very social jobs.
YESTERDAY



Linus Tech Tips
2018-07-21 21:57
Scrapyard Wars 7 Pt 1 - NO INTERNET
Scrapyard Wars 7 Pt 1 - NO INTERNET
CNET TV
2018-07-21 19:32
The Demolition Man Taco Bell at SDCC
The Demolition Man Taco Bell at SDCC
Henders 007
2018-07-21 18:44
More Paper and Card Toys...
More Paper and Card Toys...
Austin Evans
2018-07-21 18:40
Is the 2018 MacBook Pro 13
Is the 2018 MacBook Pro 13" Worth It?
AvE
2018-07-21 16:12
From Dirt to Silver | Galena Rocks in British Columbia
From Dirt to Silver | Galena Rocks in British Columbia
Tested
2018-07-21 16:00
Adam Savage's One Day Builds: The First Spacesuit!
Adam Savage's One Day Builds: The First Spacesuit!
Big Think
2018-07-21 16:00
Living on Mars: A 4-step guide for humans | Michio Kaku
Living on Mars: A 4-step guide for humans | Michio Kaku
Physics Woman
2018-07-21 15:01
SUNSCREEN in UV
SUNSCREEN in UV
Veritasium
2018-07-21 15:00
The World in UV
The World in UV
Electronics Engineering
2018-07-21 10:21
eevBLAB #50 - Great Patent Idea At The Wrong Time!
eevBLAB #50 - Great Patent Idea At The Wrong Time!
TWiT Netcast Network
2018-07-21 06:24
Cisco Networking Backdoors on the Rise
Cisco Networking Backdoors on the Rise
Marques Brownlee
2018-07-21 04:43
i9 Macbook Pro 2018: Hottest Laptop on the Planet!
i9 Macbook Pro 2018: Hottest Laptop on the Planet!
Wranglestar
2018-07-21 02:59
Invited To Log The White House - WOW
Invited To Log The White House - WOW
BigcLiveDotCom
2018-07-21 00:51
Glasgow mini Maker Faire 2018.
Glasgow mini Maker Faire 2018.
2018-07-20
Sci Show
2018-07-20 23:30
Is YouTube Giving Us All ADHD?
Is YouTube Giving Us All ADHD?
CNET TV
2018-07-20 23:04
Funko Pop at Comic-Con 2018
Funko Pop at Comic-Con 2018
TEDTalks
2018-07-20 22:40
How autonomous flying taxis could change the way you travel | Rodin Lyasoff
How autonomous flying taxis could change the way you travel | Rodin Lyasoff
NASA Television
2018-07-20 21:58
Successful Parachute Test for Orion on This Week @NASA – July 20, 2018
Successful Parachute Test for Orion on This Week @NASA – July 20, 2018
NASA Goddard
2018-07-20 21:16
Parker Solar Probe Trailer
Parker Solar Probe Trailer
BigcLiveDotCom
2018-07-20 18:55
Making a wiring loom for a prop.  Rambly Q&A video.
Making a wiring loom for a prop. Rambly Q&A video.
NASA Television
2018-07-20 18:48
How NASA's Parker Solar Probe Will Survive the Sun
How NASA's Parker Solar Probe Will Survive the Sun
ElectroBOOM
2018-07-20 18:25
Building a Van De Graaff HIGH VOLTAGE Generator
Building a Van De Graaff HIGH VOLTAGE Generator
Computerphile
2018-07-20 17:15
Brian Kernighan Q&A 2/3 - Computerphile
Brian Kernighan Q&A 2/3 - Computerphile
TEDTalks
2018-07-20 17:08
The agony of opioid withdrawal — and what doctors should tell patients about it | Travis Rieder
The agony of opioid withdrawal — and what doctors should tell patients about it | Travis Rieder
Big Think
2018-07-20 17:00
Sloths: Evolutionary losers or the true king of the jungle? | Lucy Cooke
Sloths: Evolutionary losers or the true king of the jungle? | Lucy Cooke
Grant Thompson - "The King of Random"
2018-07-20 17:00
Making Colored Tiki Torches From Random Materials
Making Colored Tiki Torches From Random Materials
The Royal Institution
2018-07-20 16:33
Seeing in the Dark - Christmas Lectures with RV Jones
Seeing in the Dark - Christmas Lectures with RV Jones
Tested
2018-07-20 16:00
Inside LAIKA Studios Exhibition at Comic-Con 2018!
Inside LAIKA Studios Exhibition at Comic-Con 2018!
MinutePhysics
2018-07-20 15:33
Feynman's Lost Lecture (ft. 3Blue1Brown)
Feynman's Lost Lecture (ft. 3Blue1Brown)
Android Authority
2018-07-20 15:00
Huawei's $2,000 phone?? (Huawei Mate RS Porsche Design)
Huawei's $2,000 phone?? (Huawei Mate RS Porsche Design)
The Verge
2018-07-20 15:00
Is Instagram revealing my stalkers?
Is Instagram revealing my stalkers?
Cody´s Lab
2018-07-20 05:08
Metal Refining & Recovery, Episode 25: Gold Playing Cards?
Metal Refining & Recovery, Episode 25: Gold Playing Cards?
TWiT Netcast Network
2018-07-20 04:04
On Being a Tech Ten-Year-Old
On Being a Tech Ten-Year-Old
MAKE Magazine
2018-07-20 03:39
Make: Live - Raspberry Pi Skimmer Scanner
Make: Live - Raspberry Pi Skimmer Scanner
Electronics Engineering
2018-07-20 02:17
EEVblog #1107 - Shocking 4K BENQ Monitor Problem!
EEVblog #1107 - Shocking 4K BENQ Monitor Problem!
Linus Tech Tips
2018-07-20 01:07
Building a $2,000 Gaming PC - DOING IT LIVE!!!
Building a $2,000 Gaming PC - DOING IT LIVE!!!
Stanford University
2018-07-20 00:32
How a Stanford neurobiologist balances science and faith
How a Stanford neurobiologist balances science and faith
MindYourDecisions
2018-07-20 00:18
Can You Solve The Shape-Shifting Triangle?
Can You Solve The Shape-Shifting Triangle?
2018-07-19



Sci Show
2018-07-19 23:00
How Quarks Fixed the Mess That Was Particle Physics
How Quarks Fixed the Mess That Was Particle Physics
NASA Goddard
2018-07-19 21:11
Blowtorch vs Heat Shield
Blowtorch vs Heat Shield
I Like To Make Stuff
2018-07-19 21:00
Turning an Attic into a Closet/Playroom
Turning an Attic into a Closet/Playroom
AvE
2018-07-19 20:22
Manly-Man Skills | Electrical Diagnostics
Manly-Man Skills | Electrical Diagnostics
AsapSCIENCE
2018-07-19 19:30
Your Body During Sex
Your Body During Sex
The Khan Academy
2018-07-19 19:27
Pedigrees
Pedigrees
Austin Evans
2018-07-19 19:10
Why Does Beats by Dre Exist?
Why Does Beats by Dre Exist?
Tested
2018-07-19 17:19
Comic-Con Bound - This is Only a Test - 7/19/18
Comic-Con Bound - This is Only a Test - 7/19/18
Grant Thompson - "The King of Random"
2018-07-19 17:00
Ninja Stress Balls made with SLIME
Ninja Stress Balls made with SLIME
Wranglestar
2018-07-19 14:44
We  Have A Serious Design Flaw
We Have A Serious Design Flaw
CNET TV
2018-07-19 13:04
Moto G6 and E5 Plus budget phone comparison
Moto G6 and E5 Plus budget phone comparison
Android Authority
2018-07-19 13:00
Best Selling Phones of All Time? — Surprise!
Best Selling Phones of All Time? — Surprise!
TWiT Netcast Network
2018-07-19 05:25
There. Is. No. Surface. Phone. Get Over It.
There. Is. No. Surface. Phone. Get Over It.
The Khan Academy
2018-07-19 03:22
Data to justify experimental claims examples
Data to justify experimental claims examples
Sci Show
2018-07-19 01:57
SciShow Quiz Show: A Different Kind of Animal Wonders
SciShow Quiz Show: A Different Kind of Animal Wonders
Wranglestar
2018-07-19 00:21
No More Truckstop Showers
No More Truckstop Showers
TEDTalks
2018-07-19 00:05
Bridges should be beautiful | Ian Firth
Bridges should be beautiful | Ian Firth
2018-07-18
Linus Tech Tips
2018-07-18 21:13
Buying a $150 Phone at Walmart
Buying a $150 Phone at Walmart
Computerphile
2018-07-18 19:26
Brian Kernighan Q&A - Computerphile
Brian Kernighan Q&A - Computerphile
The Khan Academy
2018-07-18 19:09
Resistivity experimentally determined
Resistivity experimentally determined
MAKE Magazine
2018-07-18 19:00
Maker Update: Stroboscopic Zoetrope
Maker Update: Stroboscopic Zoetrope
MrTeslonian
2018-07-18 17:37
How to build the Ultimate OFF-GRID home fuel production system! Make fuel from any organic material!
How to build the Ultimate OFF-GRID home fuel production system! Make fuel from any organic material!
CNET TV
2018-07-18 17:16
This ultrasonic fingerprint reader likely headed to Galaxy S10
This ultrasonic fingerprint reader likely headed to Galaxy S10
Big Think
2018-07-18 17:00
Colonize Mars? Elon Musk, SpaceX and NASA are making big plans.
Colonize Mars? Elon Musk, SpaceX and NASA are making big plans.
The Verge
2018-07-18 17:00
Chrome OS isn’t ready for tablets yet
Chrome OS isn’t ready for tablets yet
The Royal Institution
2018-07-18 16:04
Q&A: Algorithms That Control Our Lives - with David Sumpter
Q&A: Algorithms That Control Our Lives - with David Sumpter
The Royal Institution
2018-07-18 16:03
Algorithms That Control Our Lives - with David Sumpter
Algorithms That Control Our Lives - with David Sumpter
Tested
2018-07-18 16:00
Let's Paint: Dinosaur Garage Kits!
Let's Paint: Dinosaur Garage Kits!
Android Authority
2018-07-18 15:00
Android P: Changing The Game With Project Treble - Gary Explains
Android P: Changing The Game With Project Treble - Gary Explains
BigcLiveDotCom
2018-07-18 06:17
The cheapo
The cheapo "starry" lamp. Good base for lamp projects.
TWiT Netcast Network
2018-07-18 05:59
Sony Xperia XZ2 Premium First Look
Sony Xperia XZ2 Premium First Look
2018-07-17
Linus Tech Tips
2018-07-17 21:15
Our best effort still SUCKS - Sketchy Heatsinks 3
Our best effort still SUCKS - Sketchy Heatsinks 3
AvE
2018-07-17 17:31
Best Corrosion Protection? | Denso Tape
Best Corrosion Protection? | Denso Tape
Big Think
2018-07-17 17:00
Why asking childlike questions is so important to science | Hope Jahren
Why asking childlike questions is so important to science | Hope Jahren
Grant Thompson - "The King of Random"
2018-07-17 17:00
TESTING Rubber Band Life Hacks (Do They Actually Work?)
TESTING Rubber Band Life Hacks (Do They Actually Work?)
Wranglestar
2018-07-17 15:54
Good Luck Breaking This
Good Luck Breaking This
TWiT Netcast Network
2018-07-17 03:20
Calibrating a TV's Individual Inputs
Calibrating a TV's Individual Inputs
The Khan Academy
2018-07-17 02:56
Angular velocity graphs due to multiple torques
Angular velocity graphs due to multiple torques
Linus Tech Tips
2018-07-17 02:42
Best Tech Deals - Prime Day 2018
Best Tech Deals - Prime Day 2018
Electronics Engineering
2018-07-17 01:39
EEVblog #1105 - $100 Custom LCD Design - Part 3
EEVblog #1105 - $100 Custom LCD Design - Part 3
2018-07-16
MindYourDecisions
2018-07-16 23:56
Fair Division Problem With A Surprising Answer (Math For Kids)
Fair Division Problem With A Surprising Answer (Math For Kids)
CNET TV
2018-07-16 23:29
Amazon Prime Day 2018: How to get the best deals (CNET How To)
Amazon Prime Day 2018: How to get the best deals (CNET How To)
Sci Show
2018-07-16 23:00
Meet Zealandia: The Earth's '8th Continent' (and Real-Life Atlantis)
Meet Zealandia: The Earth's '8th Continent' (and Real-Life Atlantis)
Marques Brownlee
2018-07-16 22:25
Naming the new iPhone X? Ask MKBHD V30!
Naming the new iPhone X? Ask MKBHD V30!
I Like To Make Stuff
2018-07-16 21:00
Varnish // Bits
Varnish // Bits
NightHawkInLight
2018-07-16 19:14
Explosive Safety Testing for Bio-Fuel Storage
Explosive Safety Testing for Bio-Fuel Storage
TEDTalks
2018-07-16 17:37
How we can design timeless cities for our collective future | Vishaan Chakrabarti
How we can design timeless cities for our collective future | Vishaan Chakrabarti
Tested
2018-07-16 17:03
Loneliness in Space Travel? - Offworld episode 9
Loneliness in Space Travel? - Offworld episode 9
Big Think
2018-07-16 16:02
How science separates fact and emotion | Heather Heying
How science separates fact and emotion | Heather Heying
Android Authority
2018-07-16 13:00
Samsung Galaxy Note 9 Design  -  How to Quadruple Battery Life - Fortnite comes to Android
Samsung Galaxy Note 9 Design - How to Quadruple Battery Life - Fortnite comes to Android
CNET TV
2018-07-16 10:03
The top products of the month
The top products of the month
Ben Krasnow
2018-07-16 03:33
Candle flame is repelled by magnets (and Zeeman follow-up)
Candle flame is repelled by magnets (and Zeeman follow-up)
BigcLiveDotCom
2018-07-16 02:50
Car/van keyfob button replacement.  (Glitchy video!)
Car/van keyfob button replacement. (Glitchy video!)
TWiT Netcast Network
2018-07-16 02:14
Mini Spy Cameras
Mini Spy Cameras
2018-07-15
Sci Show
2018-07-15 23:00
How 6 Rare Diseases Are Changing Everyday Medicine
How 6 Rare Diseases Are Changing Everyday Medicine
Linus Tech Tips
2018-07-15 22:09
Liquid Cooled Memory is FASTER - $#!T Manufacturers Say
Liquid Cooled Memory is FASTER - $#!T Manufacturers Say
Wranglestar
2018-07-15 20:34
I'm SHOCKED This Actually WORKED!!!
I'm SHOCKED This Actually WORKED!!!
GreatScott
2018-07-15 19:38
How to create a Bookshelf Speaker Boombox
How to create a Bookshelf Speaker Boombox
Grant Thompson - "The King of Random"
2018-07-15 17:00
Making CLAY with Baking Soda & Cornstarch
Making CLAY with Baking Soda & Cornstarch
Big Think
2018-07-15 16:00
The art of argument | Jordan Peterson
The art of argument | Jordan Peterson
2018-07-14
Cody´s Lab
2018-07-14 23:13
The Ranch Was on Fire!
The Ranch Was on Fire!
Sci Show
2018-07-14 23:00
What Happens If You Stop Pooping?
What Happens If You Stop Pooping?
BigcLiveDotCom
2018-07-14 21:54
Well engineered German LED light?  With schematic and tests.
Well engineered German LED light? With schematic and tests.
AvE
2018-07-14 19:39
SO SATISFACTING! BIG BOY CHIPS on the Mazak
SO SATISFACTING! BIG BOY CHIPS on the Mazak
Austin Evans
2018-07-14 19:05
How Fast Is the $4000 2018 MacBook Pro 15
How Fast Is the $4000 2018 MacBook Pro 15"?
AvE
2018-07-14 17:16
Hangover Cure Breakfast | World's Skookumest BBQ Griddle?
Hangover Cure Breakfast | World's Skookumest BBQ Griddle?
Grant Thompson - "The King of Random"
2018-07-14 17:00
DIY Air Conditioner For Summer!
DIY Air Conditioner For Summer!
Big Think
2018-07-14 15:49
Why now is such a cool time to be alive | Chris Hadfield
Why now is such a cool time to be alive | Chris Hadfield
Veritasium
2018-07-14 15:00
Spinning Sphere of Molten Sodium
Spinning Sphere of Molten Sodium
Veritasium 2
2018-07-14 09:29
How Earth Creates Its Magnetic Field
How Earth Creates Its Magnetic Field
TWiT Netcast Network
2018-07-14 05:07
The DOD Wants
The DOD Wants "Clippy" Software to Help Classify Data
BigcLiveDotCom
2018-07-14 04:42
Opening the bulging tin of Surstromming (fermented fish).
Opening the bulging tin of Surstromming (fermented fish).
Linus Tech Tips
2018-07-14 04:02
Jayz, Louis Rossmann, Wendell - WAN Show July 13 2018
Jayz, Louis Rossmann, Wendell - WAN Show July 13 2018
BigcLiveDotCom
2018-07-14 02:45
Glasgow meet reminder.  Sun 15th and Mon 16th July 2018.
Glasgow meet reminder. Sun 15th and Mon 16th July 2018.
The Khan Academy
2018-07-14 02:33
Energy dissipation across two resistors in series example
Energy dissipation across two resistors in series example
CNET TV
2018-07-14 00:46
New MacBook Pro first look (2018)
New MacBook Pro first look (2018)
Marques Brownlee
2018-07-14 00:44
The #1 Unlocked Smartphone on Amazon!
The #1 Unlocked Smartphone on Amazon!
2018-07-13
NASA Television
2018-07-13 23:32
NASA | Space Station Daytime Traverse
NASA | Space Station Daytime Traverse
TEDTalks
2018-07-13 23:18
The genius behind some of the world's most famous buildings | Renzo Piano
The genius behind some of the world's most famous buildings | Renzo Piano
Sci Show
2018-07-13 23:00
The Neolithic Diet: New Details About What's in the Iceman's Stomach
The Neolithic Diet: New Details About What's in the Iceman's Stomach
CNET TV
2018-07-13 22:55
Unboxing Apple's new MacBook Pro
Unboxing Apple's new MacBook Pro
NASA Television
2018-07-13 22:01
Tracing The Source of a Cosmic Phenomenon on This Week @NASA – July 13, 2018
Tracing The Source of a Cosmic Phenomenon on This Week @NASA – July 13, 2018
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